Part 6. Privacy and safety in practice

6.3 Alerts beside a name

Version 1.0 ·Updated 2026-10-07

Next reviewed by 2027-04-07.

Written for a school's staff learning how Kestrel works, the trainers who teach them, and the families using the portal.

The line you read beside a student's name: what sets it, who may set it, and how it ends.

Written forTeacherFront officeHead of house or yearWellbeingNursePrincipal and executive

What an alert is

An alert is a line beside a student's name that every member of staff reads, so no-one needs to open the record to learn what they must know. It is a notice, and the detail stays in the record behind it.

Where alerts come from

AlertWho sets itWhat it is for
MedicalThe nurse, on the medical recordA condition or restriction staff must act on, shown with its severity: Moderate, Severe or Life-threatening
Court orderThe principalA notice that a court order limits who may collect
Student of concernThe pastoral teamA student staff should watch for
Pastoral alertThe pastoral teamA notice of care for the student
AlertThe pastoral teamAny other notice the team wants staff to read

Where you read them

A person's page shows the alerts under the name. The student list has an alerts column when the school has any, and you can narrow the list by kind of alert. A line beside the name is a notice staff must see, such as a medical alert or a court order limiting who may collect.

Setting and ending a pastoral alert

  1. Open the student's page, then "Health and wellbeing" and "Wellbeing", then "Alerts".
  2. Press "Set an alert" and choose the "Kind".
  3. Write the "Notice", the one line staff read beside the name.
  4. Write "Why" for the pastoral team, set "Ends" or leave it empty, and press "Set an alert".
  5. Press "End" when the alert is no longer needed.

Screens

  • A person's page

    /app/people/[id]

    Alerts beside the name, and the wellbeing and medical tabs behind them.

  • Students

    /app/people

    The list shows alerts, and can be narrowed by kind of alert.

Training notes

  • Make reading the line beside a name a habit before a class, an excursion or a pick-up.
  • Review alerts at the start of each term and end the ones that no longer apply.
  • Write a notice as an instruction, such as what to do, and keep the reason in the "Why" field.